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BuzzMachine » Blog Archive » Starbucks listens - at last

News Type: Event — Seeded on Fri Mar 21, 2008 12:27 PM EDT
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Following Dell's Ideastorm, Starbucks has no opened a forum — also powered by Salesforce.com — where customers can make suggestions then discuss and vote on them. Starbucks, of all companies, with its loyal and opinionated customers, should have been doing this years ago. Every company should be doing it now.

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